Local Government Tax
Thoburns Enforcement Services Limited has considerable experience of working for Local Authorities. The company has handled contracts for Council Tax for the past 60 years and has established a reputation for courteous, efficient and reliable service collecting Local Authority Taxes.
All our Enforcement Agents are certificated and fully trained in all aspects of recovery. Monies are recovered tactfully and diplomatically as we are always aware of the sensitivity of the Enforcement Agents role.
Our Enforcement Agents will always use their professional Judgement to collections and will signpost people who may need help managing debt. All or Enforcement Agents have been trained to recognise vulnerability and mental health awareness.
We will always comply with a Local Authorities Code of Practice…
This means you can be fully confident that we will always deliver results, as well as the money to your bank.
Non–Domestic Rates & BIDs
Thoburns Enforcement Services Limited has handled large volumes of Non – Domestic Rates Arrears providing a high standard of professional service in a fast and efficient manner.
We tailor our service to each client’s requirements, offering up to the minute reports and account information. Frequent management visits mean we can deliver weekly, fortnightly, or monthly settlement accounts, full statistical returns analysis and full reporting analysis to monitor performance.
Client instructions are followed to the letter and are carried out speedily and efficiently. Regular staff briefings ensure that everyone involved is always kept up to speed.
This is further aided by our online Web Check facility which allows clients to follow, update or amend individual accounts, or check our performance data. And our online payment facility guarantees a fast turnaround of cases.
Thoburns Enforcement Services Limited will provide a professional approach to the execution of bail warrants and warrants without bail which require officers to take defendants directly either to the court or to a designated custody suite.
General procedures include liaison with external agencies (e.g., police, courts,) establishing defaulter’s identity and providing written advice and information relating to warrants.
Full payment will be accepted in lieu of committal or arrest where permitted.
All documentation, reports and invoice will be delivered to the client satisfactorily.